Meet The Team

Monica Gallagher is a partner at October Three and the Practice Leader of O3’s Pension Administration Services team. Monica joined October Three in 2014 with over 25 years of retirement plan experience.

Monica began her career in the pension administration business working for Hewitt Associates in Lincolnshire, IL. During her 15 years at Hewitt. Monica managed and supported a wide variety of clients through the evolution of DB administration solutions from insourced to co-sourced to fully outsourced. She then moved to New York and worked for PWC for 3 years managing the outsourced pension administration services for Citigroup.

Upon moving to Jacksonville, FL, in 2001, Monica joined CitiStreet, now known as Voya Financial. Monica held a number of senior roles at Voya and in 2009 was asked to manage and lead the pension administration services group.

As the DB Admin Practice Leader for October Three, Monica is responsible for overseeing client service delivery including overall operations, relationship management, strategy and direction, financial and risk management as well as implementation of new business. In addition, Monica co-chairs October Three’s Business Technology Steering Committee which is responsible for developing and implementing October Three’s technology roadmap.

Monica is a strong relationship builder, a creative problem solver and brings vast experience in managing complex retirement plans. She is passionate about growing the pension administration business at October Three, especially expanding our client group of market-based cash balance plans under administration.